Shipping policy

Shipping Policy

Effective Date: Until changed
Last Updated: 17/07/2026

Thank you for shopping with MV. We partner with Qikink, our print-on-demand fulfillment provider, to ensure your orders are printed, packed, and shipped with care. This Shipping Policy explains our order processing, shipping methods, delivery timelines, and what to expect after placing your order.

1. Order Processing

All products are made to order through Qikink after your purchase is confirmed.

  • Orders are typically processed within 2-3 business days.

  • Processing includes order verification, printing, quality checks, packaging, and preparation for shipment.

  • Orders placed on weekends or public holidays will begin processing on the next business day.

Please note that processing time is separate from shipping time.

2. Shipping Methods

We ship orders through Qikink's trusted courier partners, which may include providers such as:

  • Delhivery

  • Blue Dart

  • DTDC

  • Xpressbees

  • Ecom Express

  • Other reliable courier partners, depending on your location

The courier service is selected based on availability and the fastest delivery option for your area.

3. Delivery Timeframes

Once your order has been shipped, estimated delivery times are:

Within India

  • Metro Cities: 2-5 days

  • Non-Metro Cities: 3-6 days

  • Remote Locations: 5-7 days or more depending on location

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated during checkout based on your delivery location and the total value of your order.

  • Standard Shipping: Depending on product, free shipping maybe included

  • Free Shipping: Available on orders above given on website (if applicable)

Any applicable shipping charges will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email or SMS containing:

  • Your tracking number

  • Courier partner details

  • A tracking link to monitor your shipment

Tracking information may take up to 24–48 hours to become active after your order has been shipped.

6. Delivery Issues and Delays

While we and our fulfillment partner strive to deliver every order on time, delays may occasionally occur due to:

  • High order volumes

  • Public holidays

  • Severe weather conditions

  • Courier service disruptions

  • Remote delivery locations

  • Incorrect or incomplete shipping information provided by the customer

If your order is significantly delayed, please contact us at [EMAIL ADDRESS], and we'll work with Qikink and the courier partner to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed or unsuccessful.

  • Additional shipping charges may apply if the order needs to be re-shipped.

  • MV is not responsible for delays or losses resulting from incorrect address information provided by the customer.

Please contact us as soon as possible if you notice an error in your shipping details after placing an order. While we will do our best to help, changes may not be possible once the order has entered production.

8. Failed Deliveries

If a package is returned to us because:

  • The delivery was refused,

  • The customer was unavailable after multiple delivery attempts, or

  • An incorrect address was provided,

we will contact you to arrange re-shipment. Additional shipping charges may apply.

9. International Shipping

MV currently ships only within India / offers international shipping to selected countries.

If international shipping is available:

  • Delivery times vary by destination.

  • Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities.

  • These charges are not included in the product or shipping price unless otherwise stated.

10. Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit:

  • Contact us within 1-2 days of the expected delivery date.

  • Include your order number and, if applicable, photographs of the damaged package or product.

We will work with Qikink and the courier partner to investigate the issue and, where appropriate, arrange a replacement or other suitable resolution.

11. Contact Us

If you have any questions about shipping or need assistance with your order, please contact us:

MV
Email: tseeker150@gmail.com

We appreciate your patience and support. Every order is printed on demand to reduce waste and ensure that each product is made especially for you. Thank you for choosing MV.